This Privacy Policy governs the manner in which teakheirlooms.com collects, processes, uses, maintains and discloses information collected from users ("User") of the https://www.teakheirlooms.com website (“Site") as a data controller. This privacy policy applies to the Site and all products and services offered by teakheirlooms.com. It covers instances when you contact us, use our services or interact with teakheirlooms.com and its sub domains.
Site do not automatically log personal data/information, nor do the Sites link information automatically logged by other means with personal data about specific individuals. The personal data provided by the registered users at the time of signing up or later will not be added to any mailing list or marketing campaigns not related to the Sites Online Services.
Mails or campaigns received from the Sites could be unsubscribed by posting your mail to info@teakheirlooms.com.
Information Collected By The Site


1. Personal identification information
The site may collect personal identification information from its users (not limited to customers) in a variety of ways, including, but not limited to, when Users visit the site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


2. Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers' utilized and other similar information. The Sites may record/log the following information at the time of any visit to the website for statistical and research purposes: Visitor IP / Server address and location The date and time of visit. The pages, products accessed Other activities / transactions / operations within the scope of the website The site that directed or referred you to us eg. a search engine The type of browser you used The Site will not make any attempt to identify you or your browsing activity except, in the unlikely event of an investigation, where a law enforcement agency may produce a warrant to inspect our ISP's logs.


3. Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them including usage habits, patterns and trends. Users may choose to configure to refuse cookies, or to notify on active cookies and their web transfer. Please note that some parts of the Site may not function properly if such rules are executed.


4. Usage of the collected information
The site may use the collected information:
(a) To improve user acceptance - may be used to respond to customer service requests and support needs.
(b) To enhance user experience - May be used to understand how the customer uses the services and to analyse the behavioral patterns.
(c) To improve the service levels - May use feedback's and other related information to improve our products, services and their acceptance levels.
(d) To manage online payments and transactions - May use the information to provide payment related services pertaining to a particular order. This information will not be shared with anyone internal or external, except to the extent necessary to provide the service.
(e) To correspond with the User - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


5. How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.


6. Third-Party Service Provider
We may use third party service providers who are engaged by us to help us operate our business for providing various services such as Forex cards and Travel insurance. Also the site or administer activities on our behalf, including but not limited to payment processing, SMS notifications, sending e-mail, sending out newsletters or surveys.

We may share your information with these third parties for those limited purposes provided that you have given us your permission. We will take the best possible measures to guarantee the non-disclosure of any information shared with such service providers.

7. Information on Other Tools


7.1 Google Web Fonts
This website uses web fonts, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), for the uniform display of fonts. When you access a page, your browser loads the web fonts you need into its browser cache to display text and fonts correctly.To do this, the internet browser you are using must connect to Google's servers. This enables Google to know that your IP address has been used to access our website. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. If your internet browser does not support web fonts, a standard font will be used by your computer.More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.


7.2 Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager is a solution provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data.The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.More information about Google Tag Manager can be found at https://marketingplatform.google.com/about/tag-manager/ and in Google's privacy policy: https://www.google.com/policies/privacy/.


8. Changes to this privacy policy
teakheirlooms.com have the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


9. Contact Us
Please read this Privacy Statement carefully and on any questions or queries about this Statement, please email us at info@teakheirlooms.com